Why does the visit take 2 hours?

A lot of information is required to fully assess your problems and make the correct diagnosis. Diagnostic clues can be found in seemingly unrelated areas of your life, such as your occupation or habits. Therefore, we invest much effort in gathering information and this takes time. Eye examination also requires complex equipment and techniques, which are time consuming, and your pupils need to be dilated for a complete retinal examination to be possible.

Why is there a delay in

consultation today?

Firstly, please accept our apology if you are asked to wait longer than usual. Although we do our best to anticipate what our patients will require before the visit, the problems uncovered often need immediate attention, not only for further investigations and treatment, but also to explain the findings to the patient. Furthermore, because retinal patients can present with emergency problems, the waiting time for the rest of the patients can sometimes be unpredictable. On the other hand, you can be assured that, should you be the one to require an immediate attention, your problems won’t be set aside for a more convenient time.

Why do some patients see the doctor before me, when they arrived at the clinic later?

Patients with painful eye conditions are seen without delay. Patients who had surgery are also seen as soon as possible to ensure that they do not require additional procedures. There will be patients who may in fact have arrived earlier, but left the clinic temporarily. When possible, we try to see children and sick or disabled patients first.

Do I need to have both eyes dilated?

Proper eye examination requires your pupils to be fully dilated. Because retinal disorders often affect both eyes, we strongly recommend that you have both eyes examined thoroughly. If for any reason you cannot have both eyes dilated on the day of your visit, please make an arrangement for a complete examination of your other eye at the earliest opportunity.